Terms and general hotel policies

These are general hotel policies. As they may vary per room type; please also check the room description.


Check-in
12:00 – 16:00 hours


Check-out
06:00 – 12:00 hours


Cancellation
If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later, 100 percent of the first night will be charged.
In case of no-show, the total price of the reservation will be charged.


Children and extra beds
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for cots.
All older children or adults are charged EUR 15 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Extra beds and baby cots are upon request and need to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.


Pets
Pets are allowed. No extra charges.


Accepted credit cards
• American Express
• Visa
• Euro/Mastercard
• Maestro


The hotel reserves the right to pre-authorise credit cards prior to arrival.